Contact us
Say hello.
Questions, feedback, a game that won't load, or help with your account — send us a message and a real person will reply.
Send us a message
Your message is sent from our server through an encrypted connection. We only use your details to reply.
Reply time
We aim to reply within 1–2 working days (Monday to Friday, UK time).
Support centre
Answers about games, accounts, sign-in and privacy are on our Support page.
Need a break?
Use to ask for a break, a restriction or account deletion.
We'll never ask for
Your password, card details or bank details. If anyone does, it isn't us.